In this episode of MOBOT TV, we give you a better idea of things to be aware of when buying an e-scooter online.
We re-enacted an actual experience that someone had after he purchased an e-scooter from an overseas website. When he received the e-scooter, the dimensions and weight deferred from the online information and exceeded the physical criteria stipulated in the Active Mobility Act (AMA).
He kept the e-scooter at home and dared not used it outside. Later, he approached MOBOT for assistance and tapped on MOBOT e-scooter trade-in program to get a new LTA compliant e-scooter.
The convenience of buying online has definitely allowed more and more people to purchase just about anything they want from the comfort of their own home.
This does not always translate to satisfaction though. Sometimes what we get does not always matches with what we see online.
Indeed, it is quite a dilemma when purchasing that cool looking e-scooter. It might not be legal in Singapore.
For example, all e-scooters must meet the weight, width and speed criteria. If not, you will not be able to register your e-scooter and legally use it on public paths. In addition, from 1 Jul 2019, all e-scooters sold in Singapore must be certified to UL2272 safety standard.
Overseas sellers may not be familiar with the local regulations. Therefore be aware of the regulations, it will save you from unnecessary worries.
In most cases, you are much better off purchasing from a reputable local retailer with local after sales support. Local retailers have to abide by the law. And in the worst case where the local retailer misrepresent their products, you can always seek assistance from the authorities.
However, if you already paid and the e-scooter turned out to be non LTA compliant, it is not the end of the world.
You can consider to sell it to neighboring countries such as Malaysia and Indonesia.
Or you can tap on MOBOT e-scooter trade-in program. MOBOT accepts non compliant and/or non-UL2272 certified e-scooters. The trade-in value will depend on brand, model, specifications and condition. The trade-in value can be as high as $300.
If you have a non LTA compliant or non-UL2272 e-scooter,
Visit us at 62 Ubi Road 1, Oxley Bizhub 2, #03-23, Singapore 408734. We open from MON to SUN, 10.30am to 7pm. Our friendly staff will assist you.
Top Trade-in e-scooters
- Best UL2272 certified for trade-in: MOBOT L1-1
- Best family escooter for trade-in: MOBOT EV 2019
- Best seated escooter for trade-in: MOBOT EV Mini
- Best high performance for trade-in: WideWheel
If you have purchased a non-UL2272 e-scooter from MOBOT from 1 Sep 2018 to 30 Jun 2019, you are eligible for MOBOT Guaranteed Trade-in program. For more details, click here: https://mobot.sg/guaranteed-trade-in-program/