Some frequently asked questions about electric bicycle (ebike)

A registered ebike is legally allowed to be used on designated public paths.

The use of ebike in Singapore is regulated under the Road Traffic Act (RTA) and Active Mobility Act (AMA)

The minimum age to ride on ebike is 16 years old. This age requirement is also applicable to the pillion.

Yes. You are required to pass the Power Assisted Bicycle (PAB) theory test before you can ride an ebike.

You can register for the test at Singapore Polytechnic PACE website.

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The ebike handbook is available in 4 languages: English, Chinese, Malay and Tamil.

You can download the handbook after you register for the test at Singapore Polytechnic PACE website.

Yes, you can. There are no limitations to the number of ebike a person can register under him/her. The only requirement is the person must be at least 16 years.

No. All ebikes in Singapore must be type approval by Land Transport Authority (LTA). One of the requirements is the ebike must be EN15194:2017 certified.

The registration fee is $50. The usual practice in the industry is that the retailer will inspect and register the ebike under their company before selling to consumer.
Upon delivery of the ebike to the consumer, the retailer will initiate an ownership transfer via LTA onemotoring.

The consumer will need to bear the $11 transfer fee, payable directly to LTA via onemotoring.

ebikes are allowed to be used on cycling paths such as roads, Park Connector Networks (PCN) and shared paths.

ebikes are NOT allowed to be used on footpaths.

There is no maximum speed for ebikes. When use on different paths, the ebikes have to follow the path maximum speed.

For example, when using on PCN, the maximum speed is 25 km/h.

But when the ebike motor will stop assisting the rider when the riding speed exceeds 25 km/h.

(ie the motor will cut off when the speed exceeds 25 km/h)

EN15194 is an European standard for electrically powered bicycles. The standard covers safety related requirements for the design, assembly, and testing of ebikes.

All ebikes in Singapore have to be inspected by LTA authorised center and registered with LTA. One of the requirements is that the ebike has to be EN15194 certified.

Therefore consumers can identify an approved ebike by looking for the LTA orange seal and checking the registration details on LTA onemotoring. We recommend consumers to buy from local retailers only.

As different products have different warranty coverage, please refer to the warranty card.

You can bring down your old ebike to our office located at 62 Ubi Road 1, Oxley Bizhub 2, #03-23, Singapore 408734.

Our friendly staff will evaluate the trade-in value. The trade-in value will be used to offset the purchase of selected new MOBOT products.

Some frequently asked questions about electric scooter (e-scooter)

A registered e-scooter is legally allowed to be used on designated public paths.

The use of e-scooter in Singapore is regulated under the Active Mobility Act (AMA).

There is no minimum age to ride an e-scooter. But if you are younger than 16 years old, you have to be supervised by person older than 16 years old.

The person will also need to pass the e-scooter theory test.

Yes. If you are 16 years old and above, you have to pass the PMD theory test.

You can register for the test at Singapore Polytechnic PACE website.

The e-scooter handbook is available in 4 languages: English, Chinese, Malay and Tamil.

You can download the handbook after you register for the test at Singapore Polytechnic PACE website.

Yes, you can. There are no limitations to the number of e-scooters a person can register under him/her. The only requirement is the person must be at least 16 years.

No. As of 30 Jun 2019, all e-scooters registered must be UL2272 certified.

The registration fee is $20. The usual practice in the industry is that the retailer will inspect and register the e-scooter under their company before selling to consumer.
Upon delivery of the e-scooter to the consumer, the retailer will initiate an ownership transfer via LTA onemotoring.

The consumer will need to bear the $7 transfer fee, payable directly to LTA via onemotoring.

As of 2 Jan 2019, mobiblity scooters are excluded from registration. The LTA requires all personal mobility devices (PMDs) with handle bar to register with the exception of:
1) hoverboards
2) unicycle
3) mobility scooter
4) motorised wheelchairs

Nevertheless, mobility scooters are still required to follow the rules stipulated in the Active Mobility Act.
Some of the important rules for mobility scooters are:
1) maximum device speed is 10km/h;
2) cannot be used on the roads.

E-scooters are allowed to be used on cycling paths such as Park Connector Networks (PCN) and shared paths.

E-scooters are NOT allowed to be used on footpaths and roads. Even if the road has a dedicated cycling lane, e-scooters are not allowed.

E-scooters technical specifications are regulated under the Active Mobility Act (AMA).

E-scooters must have a maximum unladen device speed of 25 km/h.

UL, a global safety science organization, today announced that it has issued the first safety certification to the UL 2272 safety requirements for electrical systems of self-balancing scooters (aka hoverboards) that was launched in February 2016.

UL is a world leader in product safety testing and certification.

Hoverboards have received more than their share of attention from consumers, first because of the excitement of owning the hottest product in the market and then because of the hazardous conditions caused by untested Lithium-ion (Li-ion) battery packs.

In answer to consumer concern and the U.S. Consumer Product Safety Commission, which investigated more than 60 hoverboard fires in 20 states, UL introduced new safety testing and certification criteria, UL 2272 Safety of Electrical Systems for Self-Balancing Scooters to help evaluate these devices for electrical and fire safety. (It is important to note that while the UL standard works to help ensure the electrical system of the product is safe, it doesn’t address actual riding safety.)

For more details, refer to this post.

All e-scooters in Singapore have to be registered with LTA. One of the requirements is that the e-scooter has to be UL2272 certified.

LTA keeps a database of UL2772 certified e-scooters. Therefore we recommend consumers to buy from local retailers who already had their e-scooters registered.

Before they are handed over to our customers, every batch of our scooters and batteries go through multiple rounds of strict quality checks. Batteries are the most expensive component in an electric scooter. We do not cut corners. We minimize risk by only acquiring batteries from established manufacturing plants.

The 2 most important issues to consider is the distance you want to travel and the type of commute you will be doing.

Light and portable e-scooters sacrifice the comfort, power (for slope climbing) and safety aspects. Powerful and comfortable scooters are generally not as portable at around 15 kg or more.

If you are doing more than 10-15km for your entire journey, we recommend getting some heavier with bigger tires for safety and comfort.

Scooters with smaller tires(5″ to 6″) are meant for short trips below 5km.

All e-scooters are subject to the legal speed limit of 25km/h. This maximum permissible speed is regardless of the power output of the motor.

All online orders are usually delivered the next business day.
Overseas orders will take 2 – 3 days to process and 7-14 days to receive.

As different products have different warranty coverage, please refer to the warranty card.

You can bring down your old or non UL2272 certified e-scooters to our office located at 62 Ubi Road 1, Oxley Bizhub 2, #03-23, Singapore 408734.

Our friendly staff will evaluate the trade-in value. The trade-in value will be used to offset the purchase of selected new MOBOT products.