Registration of e-scooters to be made mandatory from second half of 2018


We will be providing more information and assistance to all our customers for the registration.

Under the new Active Mobility Act, personal mobility devices (PMDs) used on public paths must not have a device speed exceeding 25km/h, weigh more than 20kg or be wider than 70cm. Users must also ensure that they travel below the speed limit of 15km/h on footpaths, and 25km/h on shared and cycling paths.

The 2 most important issues to consider is the distance you want to travel and the type of commute you will be doing.

Light and portable e-scooters sacrifice the comfort, power (for slope climbing) and safety aspects. Powerful and comfortable scooters are generally not as portable at around 15 kg or more.

If you are doing more than 10-15km for your entire journey, we recommend getting some heavier with bigger tires for safety and comfort.

Scooters with smaller tires(5″ to 6″) are meant for short trips below 5km.

All e-scooters are subject to the legal speed limit of 25km/h. This maximum permissible speed is regardless of the power output of the motor.

All online orders are usually delivered the next business day.
Overseas orders will take 2 – 3 days to process and 7-10 days to receive if you are located in USA.

We recommend a service schedule of every 3-6 months depending on usage i.e. 3 months if you use it every day and 6 months if you use it irregularly.

This includes cleaning up tires, bearings, tuning brakes and tightening up the folding and steering mechanisms.

There is a nominal service fee of $35 for a general service.

The use of e-scooters is restricted to certain areas. Unlike bicycles, scooters are not allowed on public roads. Do check with your local authorities regarding the permissible areas for the use of e-scooters. Customers are encouraged to comply with the local Road Traffic Act while riding e-scooters.

Use of helmets and headlights while riding is NOT mandatory but strongly encouraged. We highly recommend you view the video to ensure your own safety before starting on your first ride. The Active Mobility Advisory Panel was commissioned in July 2015 to develop a clear and consistent set of rules and a code of conduct for the safe and harmonious use of paths.

The Panel is led by Parliamentary Secretary A/Professor Muhammad Faishal Ibrahim, and has 14 members representing many key stakeholders, such as seniors, youth, cyclists, motorists, users of Personal Mobility Devices.

The Government has accepted in full the Recommendations on Rules and Code of Conduct for Cycling and the Use of Personal Mobility Devices (PMDs), submitted by the Active Mobility Advisory Panel on 17 March 2016.

Available modes of payment online:

  1. Cash on Delivery (For electric scooter only)
  2. Credit Card (Visa/Master) via Stripe

Available modes of payment in-store:

  1. Cash
  2. NETS
  3. Credit Cards

6/12 months 0% Installment plans are only available in our main showroom for OCBC/POSB/DBS credit card holders

Don’t have a credit card? Don’t worry, head down to COURTS for their Flexi installment plan.

Aside from selected models that uses Samsung, LG or Panasonic batteries, we currently work with a manufacturer that produces our own range of batteries. This allows us to have better control over the quality of batteries used.

Before they are handed over to our customers, every batch of our scooters and batteries go through multiple rounds of strict quality checks. Batteries are the most expensive component in an electric scooter. We do not cut corners. We minimize risk by only acquiring batteries from established manufacturing plants.

Bring your electric scooter to our showroom for an inspection and get an immediate credit towards your brand new ride.

Your Mobot product are carefully inspected and is guaranteed to be in perfect working order. This limited warranty covers all manufacturing and mechanical defects, excluding malfunction or deterioration resulting from accidents, natural wear and tear or negligence.

The warranted components include motor, battery, controller, throttle, battery indicator, charger and all other electrical parts. It does not include consumable components such as brake pads, brake calipers, brake discs, tyres, tubes, brake cables, bearings and etc. MOBOT will not be liable for defects or damages from accidents, negligence, improper use, exposure to moisture or extreme weather conditions, unauthorized repairs or modifications.

The repaired product will be warranted for the remaining period from the original warranty date. Should the scooter be found to have been tampered with or modified electronically, MOBOT has the right to deem the warranty as void. Pursuant to this Limited Warranty – Mobot will, at its option, (i) repair the product using new or refurbished parts or (ii) replace the product with a new or refurbished product. For the purpose of this Limited Warranty, “refurbished” means a product or part that has been returned to its original specifications. In the event of a defect, these are your exclusive remedies.

Instructions: To obtain warranty service, you must register online, deliver the product, freight prepaid, in either its original packaging or packaging affording an equal degree of protection to a Mobot authorised service centre. It is your responsibility to safe keep, protect, or disassemble any external accessories that you may have installed onto your Mobot device. It is likely that such accessories may be removed from the device during servicing and Mobot will not be responsible for any damage or loss to these accessories.