Trade-In with us before it's too late.
How To Tell?
Non-Compliant Devices
Whether you bought your device from a retail store, e-commerce platform, or a Carousell seller, do not rely solely on the seller’s claims of legality. These are the common non-compliant devices:
"PMA Lookalikes" = Illegal PMDs
3 or 4 wheels devices that are large, fast, and has more than 1 seat are considered PMDs. But, without the UL2272 certification, they are considered illegal.
Modified E-Bikes
E-bikes are only allowed if they are pedal-assisted, EN15194 certified, limited to 25 km/h, and weigh 20 kg or less. Even with an LTA orange seal, modified e-bikes that changes its original parts are illegal.
Why Wait Till Your Mobility Device Becomes $0 Value?
Illegal or unsafe personal mobility devices can now be seized by LTA or cause fires — leaving you with nothing.
No obligation · Send a photo · Fast reply
Best Solution: Trade In
Why You Shouldn't Wait
🔥 Fire Risk
Non-certified batteries and incompatible chargers are a serious fire hazard in homes.
🚨 Seizure = $0 Value
Illegal devices may be seized and disposed of by authorities without compensation.
⚖️ Owner Liability
Improper use or disposal can lead to fines or prosecution if a fire occurs.
Cheap, But Safe?
Think again. Many low-cost devices lack the necessary safety certifications.
Trade in before your device becomes a liability.
This Has Already Happened in Singapore
Fatal HDB fire caused by charging PMD battery with incompatible parts
The 22-year-old man is jailed for negligence causing death by a negligent act, by using a charger that was incompatible with his PMD battery.
Owner obtained all three components (PMD, battery and charger) from different sources solely because they had the cheapest price on Carousell and knew that the device was not registered and did not check its compliance at that time.
Battery safety and legality are not optional.
WhatsApp Us For QuoteNo obligation · Send a photo · Fast reply
We Believe in Mobility For All
Largest Personal Mobility Retailer in Singapore
No obligation · Send a photo · Fast reply
After clicking the "Submit on WhatsApp" button, you will be redirected to our WhatsApp chat. Ensure you have clicked the send button in the WhatsApp chat and attach images of your device after the message has been sent.
A reply will be sent with an estimated trade-in value of your device within 3 days.
Final quotations will remain valid for 7 days. To secure the quoted value, we kindly advise placing an order within this timeframe, after which the quotation will no longer be applicable.
People Who Traded In With Us
👨👦👦 Bigger/Family Rider
Before: 2-seater PMA lookalike
After: UL2272-certified family e-scooter
✅ Legal · Certified · Suitable for the abled
👴🏼 Elderly User
Before: Oversized PMA
After: Compliant PMA (6km/h)
✅ Easier to use · Family peace of mind
🛵 Delivery Rider
Before: Heavily modified e-bike
After: Legal <20kg e-bike with rear rack
✅ No seizure risk · Still delivery-friendly
Blog posts
Lianhe Zaobao Interview With MOBOT | Understanding Non-Compliant Mobility Devices
MOBOT was featured on Lianhe Zaobao (联合早报) in a segment discussing the growing concern over non-compliant Active Mobility Devices (AMD), including personal mobility aids (PMA), personal mobility de...
MOBOT on CNA Talking Point | Personal mobility aids (PMA) — Why are they speeding out of control?
Mobot was interviewed by Steve Chia for Channel News Asia's Talking Point episode on the misuse of PMAs and who these people are, while uncovering the risks posed by speeding PMAs through a speed e...
CNA Interview With MOBOT | How New PMA Regulations Affect Retailers
Mobot was interviewed by Channel News Asia regarding the topic of the users of personal mobility aids (PMA) in light of the recommendations proposed by the Active Mobility Advisory Panel (AMAP) on ...
Terms & Conditions
Trade-ins are only applicable for purchases made in Singapore.
Trade-in value can be used to offset the purchase of a selected new MOBOT PMA, e-bike, bicycle or e-scooter.
Final quotations will remain valid for 7 days. To secure the quoted value, we kindly advise placing an order within this timeframe, after which the quotation will no longer be applicable.
Trade-in service is only available at MOBOT outlets and not applicable at MOBOT retail partners or dealers.
Trade-in value cannot be used on promotional items or show exclusive deals.
Trade-in value is not exchangeable for cash or accessories.
We reserve the right to refuse any trade-ins without prior notice or reason.
Searching for your next device?
Frequently Asked Questions
How to trade-in/What is the trade-in value of my device?
Fill in the form above to start a WhatsApp chat with us. We will get in touch with you shortly.
Can I sell my mobility device back to MOBOT?
MOBOT only accepts trade-ins and does not buy back devices.
How do I dispose of my large electronic waste such as e-bike, e-scooter, e-wheelchair and motorised mobility scooter?
Please do not dispose of any equipment with batteries or batteries in general bins or blue recycling bins.
Improper disposal may lead to fire hazard or environmental pollution.
There are a few methods to dispose of large e-waste
1. ALBA E-waste Collection Drive
https://www.nea.gov.sg/our-services/waste-management/3r-programmes-and-resources/e-waste-management/where-to-recycle-e-waste
2. Drop off at ALBA's depot located at 20 Tuas Loop Singapore 637350.
Mon-Fri, 9am-6pm
3. Request for ALBA’s pick up service (Charges applies)
https://alba-ewaste.sg/doorstep-collection/
Do I need to bring my device to a physical outlet for trade-ins?
No, it is not necessary, but highly encouraged.
After accepting a quotation and purchasing a new device from us, we will collect your old device upon delivery.
Please ensure the condition stated is accurate.
Which parts of the device are required for a trade-in?
For all trade-ins of electric devices (PMAs, e-bikes, e-scooters, etc.), please ensure you have the keys, chargers, batteries and any other essential components.
Accessories purchased separately may be removed before the trade-in.
What devices can be traded-in?
Most personal mobility devices (PMAs, e-bikes, bicycles, e-scooters, etc.) can be traded in.
If you're unsure whether your device is eligible for trade-ins, please message us directly.
Can I trade-in a non-compliant device?
Yes, if you are currently using a device that is non-compliant with local LTA rules, it is highly recommended that you trade it in for a legal device with MOBOT.
How is the trade-in value determined?
The trade-in value is determined based on the type and condition of the device, value of the purchase, and how long the device has been in use.
Must a purchase be made after requesting a quotation?
No. You may request a quotation from us, commitment free. However, the quotation will only be valid for 7 days, after which you will need to request for another quotation before purchasing a new device to trade-in with.
Who can take part in this programme?
This programme is open to anyone who would like to trade in their used personal mobility devices (PMAs, e-bikes, bicycles, e-scooters, etc.) from any brand.
Trade-ins are only applicable for purchases made in Singapore.
What payment methods can I use if I decide to trade-in my device?
We accept the following payment methods.
One-time credit card payments:
Visa, Mastercard, American Express, UNIONPAY, Shopify Pay, Apple Pay, and Google Pay.
We also offer a wide selection of instalment plans, including interest-free ones.
Click here to find out more.
Who should I contact if I need help?
You can contact us through WhatsApp at +65 8826 2069 daily, 10.30am to 6.30pm.
Have a Question? We're ready to help 😊
Common Questions
Check out the most common questions our customers asked. Still have questions ? Contact our customer support.
Livechat
Mon to Fri: 10.30am to 7pm (SGT)
Whatsapp (Sales): 8012 1523
Whatsapp (Service): 8826 2069
Daily: 10.30am to 6.30pm
Why Choose MOBOT?
✔️ Largest Personal Mobility Brand in Singapore
✔️ More than 10 years experience
✔️ Fully Certified & LTA Compliant
✔️ Exceptional Customer Support
✔️ High-Quality Innovative Products
✔️ Service Centres Available
✔️ Widest Range of PMAs
✔️ Fast Free Delivery
✔️ 0% Instalment Plans
✔️ Up to $500 Trade-In Value
✔️ Free Carry-In Warranty
✔️ Loved By Local Celebrities & Paralympic Athletes
✔️ Over 10 Locations Islandwide
With a 4.8/5 rating on Google, you can trust us to go above and beyond with each interaction, every time.
Is this device safe to use? Is it approved by LTA?
Of course! All our products go through a stringent quality assurance test and complies with the new LTA Regulations, which means that all MOBOT PMAs are public transport friendly!
All MOBOT e-bikes are LTA approved and comes with the orange LTA seal and number plate!
All MOBOT 3-Pin chargers are Safety Mark certified to comply with relevant standards so you can rest assure.
Where are your locations?
View all our locations here.
Do you offer instalments?
Find the perfect payment plans here.
Requirements for PMA / Mobility Aid
What is a PMA?
- 🦽 It is a Personal Mobility Aid designed to carry individuals with walking difficulties
MOBOT specialises in motorised and foldable electric wheelchairs and mobility scooters with a wide variety of features.
Who can ride a PMA?
- ✅ No age limit
- 🔒 Assessment of Mobility Scooter (AMS) medical certification required from Q1 2026
- 👩🦼 AMS is not required for electric wheelchair users
Can I carry a passenger on a PMA?
- ❌ No, not allowed (single-user only)
What is the max speed of a PMA?
- ⏱️ Max 6 km/h on public paths
- 🦽 Applies to both mobility scooters and electric wheelchairs
- 📅 Existing PMAs ≤10 km/h allowed until end‑2028, but must be capped to 6 km/h by 2029
What are the size and design requirement of a PMA?
- ✔️ Must have ≥3 wheels, 1 footboard, handlebars, and only 1 seat
- 🪑 Devices with multiple seats are not considered mobility scooters
- 📏 Max dimensions: 70 cm (W) × 120 cm (L) × 150 cm (H)
- ⚖️ Max laden weight: 300 kg
- 📝 Exemptions may be granted for medically necessary oversize PMAs
Do I need a license or take a test to ride a PMA?
- ❌ No official LTA certification scheme
- ❌ No license required
- ❌ No test required
Do I need to get my PMA registered with LTA?
- ❌ No official LTA certification scheme
- ⚠️ Non-compliant designs banned from sale in 2026
Do I need to wear a helmet to ride a PMA?
- ❌ No helmet required
Where can I ride the PMA?
- ✅ Allowed on footpaths, shared paths, cycling paths, pedestrian-only paths, and public areas such as malls
- ❌ Not allowed on roads
Requirements for PAB / e-bikes
What is a PAB?
- 🏍 It is a Power-Assisted Bicycle, also known as an e-bike
Who can ride a PAB?
- 🚴♀️ Rider must be ≥16 and pass the PAB theory test
Can I carry a passenger on an e-bike?
- ✔️ Yes, but both pillion and rider must be 16 years or above
What is the max speed of an e-bike
- ⏱️ Max 25km/h
What are the size, design and certification requirement of an e-bike?
- 📏 Width ≤ 70 cm
- ⚖️ ≤ 20 kg (total incl. battery & accessories)
- ✅ Must comply with EN15194 and LTA specs
- 🚫 Modifications prohibited
- 🚫 No throttle/start-up assist
Do I need a license or take a test to ride an e-bike?
- ✔️ Yes, you will need to pass the PAB theory test to ride an ebike
Do I need to get my e-bike registered with LTA?
- ✅ Yes, must be registered with LTA with visible license plate LTA plate
- 🔁 Ownership transfer required at resale
Do I need to wear a helmet to ride an e-bike?
- ✅ Yes, required for rider
Where can I ride the e-bike?
- ✅ Allowed on shared paths, cycling paths and roads only
- ❌ Not allowed regular footpaths and pedestrian-only paths
Requirements for PMD / e-scooter
What is a PMD?
- 🏍 It is a Personal Mobility Device, a wheeled device for personal transport or recreation, typically propelled by an electric motor or human power
Who can ride a PMD?
- 🚴♀️ Rider must be ≥16 and pass the PMD theory test
- ✔️ Under 16 allowed only with adult ≥21 supervision (adult must be certified)
Can I carry a passenger on an e-scooter?
- ✔️ Yes, any age
What is the max speed of an e-scooter?
- ⏱️ Max 25km/h
What are the size, design and certification requirement of an e-scooter?
- 📏 Width ≤ 70 cm
- ⚖️ ≤ 20 kg
- ✅ Certified with UL2272
Do I need a license or take a test to ride an e-scooter?
- ✅ Yes, you will need to pass the PMD theory test to ride an e-scooter
- ✅ Required for supervising adult (if rider is <16)
Do I need to get my e-scooter registered with LTA?
- ✅ Yes, must be registered with LTA with visible license plate LTA plate
- 🔁 Ownership transfer required at resale
- 🔍 Inspection every 2 yrs
Do I need to wear a helmet to ride an e-scooter?
- ⚠️ Recommended, but not compulsory
Where can I ride the e-scoter?
- ✅ Allowed on shared paths and cycling paths only
- ❌ Not allowed regular footpaths, roads and pedestrian-only paths
Need further help?
You may contact us via the 'Chat' function at the bottom right of the screen or email us at hello@mobot.sg! We will be happy to assist you.
Ubi | Woodlands | Bukit Batok
Test Ride For Free!
MOBOT Ubi (HQ)
62 Ubi Road 1,
Oxley Bizhub 2, #03-23
Singapore 408734
Collection Hours:
Monday – Sunday: 10.30 am to 7 pm
Sales:
WhatsApp:
+65 8012 1523
Call: +65 6538 2816
Service:
WhatsApp:
+65 8826 2069
Call: +65 6538 2817
MOBOT Woodlands (North)
11 Woodlands Close,
Woodlands 11, #04-06
Singapore 737853
Collection Hours:
Mon – Sun: 10:30 AM – 7:30 PM
WhatsApp:
+65 8860 3009
*Call before heading down for repair.
MOBOT Bukit Batok (West)
51 Bukit Batok Cres,
#03-14, Unity Centre
Singapore 658077
Collection Hours:
Mon – Sun: 10:00 AM – 7:00 PM
WhatsApp:
+65 8860 9751
*Call before heading down for repair.