Looking for an upgrade? Trade-in your old device and get up to $500 trade-in value.
Up to $500 trade-in value!
Got an old or non-compliant device to trade-in? We'll take it and give you a great value which you can use to offset your next purchase with us.
Get an estimated trade-in value by filling in the form below.
We will promptly get in touch with you through WhatsApp.
After clicking the "Submit on WhatsApp" button, you will be redirected to our WhatsApp chat. Ensure you have clicked the send button in the WhatsApp chat and attach images of your device after the message has been sent.
A reply will be sent with an estimated trade-in value of your device within 3 days.
Final quotations will remain valid for 7 days. To secure the quoted value, we kindly advise placing an order within this timeframe, after which the quotation will no longer be applicable.
Terms & Conditions
Trade-ins are only applicable for purchases made in Singapore.
Trade-in value can be used to offset the purchase of a selected new MOBOT PMA, e-bike, bicycle or e-scooter.
Final quotations will remain valid for 7 days. To secure the quoted value, we kindly advise placing an order within this timeframe, after which the quotation will no longer be applicable.
Trade-in service is only available at MOBOT outlets and not applicable at MOBOT retail partners or dealers.
Trade-in value cannot be used on promotional items or show exclusive deals.
Trade-in value is not exchangeable for cash or accessories.
We reserve the right to refuse any trade-ins without prior notice or reason.
Frequently Asked Questions
How to trade-in/What is the trade-in value of my device?
Fill in the form above to start a WhatsApp chat with us. We will get in touch with you shortly.
Do I need to bring my device to a physical outlet for trade-ins?
No, it is not necessary, but highly encouraged.
After accepting a quotation and purchasing a new device from us, we will collect your old device upon delivery.
Please ensure the condition stated is accurate.
Which parts of the device are required for a trade-in?
For all trade-ins of electric devices (PMAs, e-bikes, e-scooters, etc.), please ensure you have the keys, chargers, batteries and any other essential components.
Accessories purchased separately may be removed before the trade-in.
What devices can be traded-in?
Most personal mobility devices (PMAs, e-bikes, bicycles, e-scooters, etc.) can be traded in.
If you're unsure whether your device is eligible for trade-ins, please message us directly.
Can I trade-in a non-compliant device?
Yes, if you are currently using a device that is non-compliant with local LTA rules, it is highly recommended that you trade it in for a legal device with MOBOT.
How is the trade-in value determined?
The trade-in value is determined based on the type and condition of the device, value of the purchase, and how long the device has been in use.
Must a purchase be made after requesting a quotation?
No. You may request a quotation from us, commitment free. However, the quotation will only be valid for 7 days, after which you will need to request for another quotation before purchasing a new device to trade-in with.
Who can take part in this programme?
This programme is open to anyone who would like to trade in their used personal mobility devices (PMAs, e-bikes, bicycles, e-scooters, etc.) from any brand.
Trade-ins are only applicable for purchases made in Singapore.
What payment methods can I use if I decide to trade-in my device?
We accept the following payment methods.
One-time credit card payments:
Visa, Mastercard, American Express, UNIONPAY, Shopify Pay, Apple Pay, and Google Pay.
We also offer a wide selection of instalment plans, including interest-free ones.
Click here to find out more.
Who should I contact if I need help?
You can contact us through WhatsApp at +65 8826 2069 daily, 10.30am to 6.30pm.
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